FAQ

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Do you shop worldwide?

YES! We ship worldwide; however, we have had some difficulties with the shipping rates for some countries. If you have troubles checking out please contact us and we will gladly assist you with your purchase.

How can I be sure that your products are authentic and genuine?

Ensuring the authenticity of our products is paramount to us. Being deeply involved in the industry, we have a wealth of knowledge and experience in identifying genuine gems, crystals, and minerals. Additionally, Chris's father, Wayne, a professional gemologist, works with us in-store, lending his expert eye to verify the authenticity of our products. We also regularly consult with other professionals in the field to guarantee that what we offer to our customers is nothing but real and genuine. You can trust the quality and authenticity of every item in our collection.

Can I view your products in person?

Absolutely! We have a range of items available for viewing at Eclectic Designer Jewellers, located at 153 Princes Hwy, Unanderra, NSW 2526. No advance notice is required to view these in-store items.

I saw an item on your website that I'd like to see in person. Is this possible?

Yes, you can view items from our website in person. However, as these items are kept offsite, we require advanced notice to arrange their viewing at our store location.

Is the online collection different from what's available in-store?

Yes, the collection available in our store differs from what we have online. We encourage you to explore both to discover the full range of our unique gems, crystals, and minerals.

How can I arrange to view a specific item from your website at your store?

To view a specific item from our website in-store, please contact us in advance. This allows us to ensure the item is transported and ready for your viewing at Eclectic Designer Jewellers.

What are the store hours for Eclectic Designer Jewellers?

Chris is at the store from 11am until 5:30pm weekdays and 3pm on the weekend.

How long have you been in business?

We have been passionately sharing our love for gems, crystals, and minerals since 2020. Our journey began just a couple of years ago, but our commitment to bringing authentic and beautiful pieces to our customers has been unwavering from the start.

How long have you, Eamonn and Chris, been collecting gems, crystals, and minerals?

Eamonn has been an avid collector for over 20 years, starting his journey at just 7 years old. Chris has a similar timeline, having been immersed in the world of gems and minerals for just as long, influenced by his background in the jewellery industry. Together, we bring decades of passion and knowledge to our business.

Do you offer custom jewellery making services?

Yes, we do! Alongside our gem, crystal, and mineral collection, we have a sister business, Eclectic Designer Jewellers, run by Chris's father, Wayne. Specializing in crafting bespoke pieces, we manufacture custom jewellery in both gold and silver to suit your unique preferences and style. Whether you have a specific design in mind or need assistance in creating a one-of-a-kind piece, we're here to bring your vision to life.

Do you offer wholesale options for your products?

Yes, we offer wholesale options for a majority of our mineral specimens, gemstones, and selected polished crystals. Please note that not all of our products are available for wholesale. All our jewellery services are carried out in-house, ensuring quality and craftsmanship. We're excited to announce that a dedicated wholesale section will launch on our website in 2024. Additionally, our in-house jewellery services include custom jewellery manufacturing from unique one-off pieces to mass production, as well as 3D printing, casting, laser welding, and laser engraving, all available to both trade professionals and the public. Please contact us for more information.

Can you help identify stones or crystals that I own?

Absolutely! We offer stone identification services for your gems, crystals, and minerals. Whether you've inherited a piece, found something intriguing, or simply want to know more about your collection, bring it to us. With our extensive knowledge and experience, we'll help you uncover the history and characteristics of your stones. Please feel free to visit us at our location in Unanderra, NSW, or contact us for more information on how we can assist you with identification.

Do you provide stone cutting and polishing services?

Yes, we offer professional stone-cutting and polishing services. Whether you have a rough gemstone that needs shaping or a crystal that requires polishing to reveal its true beauty, our skilled team can expertly handle it. Our services are carried out in-house, ensuring each piece receives the utmost care and attention to detail. Feel free to contact us or visit our store in Unanderra, NSW, for more information and to discuss your specific needs.

How do you ship your products?

We ship our gems, crystals, and minerals through Sendle or Australia Post, ensuring safe and efficient delivery to your doorstep. Other delivery options are available on request.